Special Telephone Numbers
For an explanation of these numbers please click here
Features can include:
- extensive call routing
- web access call information
- web access routing control
- self recorded messages
- revenues share
- disaster recovery plans
- network queuing
“There are times in all business’s lives when these numbers are invaluable”
Call Routing can be planned for:
time of day / day of week / bank holidays / engaged tone / not answered / by key customers / by region / etc.
Reporting can be by:
number of calls / call duration / time of day / day of week / time to answer / by TV region / by County / etc. – and the telephone number of the callers who tried and failed to make contact can be reported.
